Call Centre Trainee
DESCRIPTION
Mark Calthers Consulting Limited is a leading organization in Consulting, committed to fostering young talent and equipping graduates with the skills necessary to excel in their careers. Our Graduate Trainee Program is designed to provide hands-on experience, mentorship, and professional development in various departments, including Data Analysis, Human Resources, Call Centre, and Business Development.
RESPONSIBILITIES
- Handle high volumes of inbound and outbound calls professionally.
- Provide real-time assistance and support to customers.
- Accurately document and update customer records in the system.
- Escalate complex issues to the appropriate department.
- Meet daily call targets and service quality standards.
BENEFITS
- Hands-on experience in a dynamic and professional environment.
- Mentorship and guidance from industry experts.
- Competitive stipend and opportunities for career growth.
- Networking opportunities and professional development training.
QUALIFICATIONS
- Bachelor’s degree in Communications, Business, or a related field.
- Strong verbal and written communication skills.
- Ability to handle stressful situations with patience and professionalism.
- Good listening skills and attention to detail.
SKILLS
Interested in this role?
Apply
26 Mar, 2025
ENTRY
Competitive
Bsc/HND
Nigeria, undefined
jobslounge.markcalthers.com/job/Call-Centre-Trainee-2735
